FAQs

Return and exchange policy:

You will have 7 days form when you receive your items to contact us for help. Anything after 7 days, we will not be able to assist. Please provide a video unboxing when contacting us for help to verify your concern and be able to assist you the best we can.

Returns for shop updates will be exchanged for store gift card only.

Shipping handling time:

Sleeves: 1-3 business days

Albums on hand: 1-4 business days

Stickers on hand: 1-2 business days

Stickers made to order: 2-5 business days

Pre-order items cannot be used with coupons. Unless said on email.